Newly appointed Front Office Manager Michael Bali is Fijian born and bred and has worked his way through the hospitality industry starting at Shangri-La Fijian Resort as a Page Boy and gaining experience as a telephone/PABX operator, in reservations, front desk and guest services.

In 2000 he joined Outrigger Reef Fiji as part of the opening team as Guest Services Officer and worked his way through the ranks to Duty Manager. Michael also gained experience at Sheraton Resort Denarau in sales and revenue management and at Warwick Fiji Resort and Spa in front office prior to his appointment at Outrigger.

Having worked for Outrigger Reef Fiji during its first five years of operation, William Work returns to Outrigger on the Lagoon as Resort Duty Manager. With over 14 years of industry experience William has also worked in various roles including Guest Services Officer, Reservations Manager, Duty Manager and Assistant Front Office Manager at Shangri-La Fijian Resort and Warwick Fiji. He has also gained experience as a Training Officer for Front Office and Reservations with the Training Productivity Authority of Fiji - Hospitality and Tourism school and at Vodafone where he held a position for two years.

New Sales Manager, Jennifer Yip brings over seven years of industry experience and excellent credentials to her role. Beginning her tourism career in 2004 as a Passenger Traffic Agent for Korean Air, Jennifer moved to the Warwick Fiji Resort & Spa as Sales Manager then to the position of Distribution Manager. Holding a Bachelor of Arts with a double major in Tourism and Management coupled with a keen enthusiasm for the tourism industry, Jennifer received industry recognition when she was awarded the Young Achiever of the Year at the AON Tourism Awards in 2009.

Outrigger on the Lagoon Fiji General Manager, Peter Hopgood, said he was delighted to welcome the new, young talent to the Outrigger team.

"It’s great to have fresh new faces around the resort filling important roles which have opened due to the continued success of the property. Outrigger prides itself on its valued staff and is looking forward to the positive impact this new trio will have," he said.