Cook Islands Rarotonga Back Office Administrator  South Pacific Employment
Saturday, July 31, 2021


Job Ref: SPE 2422

Category: Administration

Country: Cook Islands

Location: Rarotonga

Position: Back Office Administrator

Salary: Varies

Job Description:

A Rarotonga based Financial firm is looking for a Back Office Administrator to handle the day to day duties in the Back Office Department. If you want to work in a Pacific Island within a team of dynamic technically minded people, good career progression, we look forward to receiving your CV for this role. Remuneration package based on skills and experience and career progression opportunities.

MAIN DUTIES & RESPONSIBILITIES: Processing client deposits and withdrawals as per Company’s policy; Ensure that deposits, withdrawals and transactions pending are organized in order of priority, most often by time received, and processed in a timely manner; KYC checks ; Swift copies and CC Refunds; Inform clients by email when additional information/documentation is required for processing a pending transaction; Respond to client emails, provide Live chat support and handle client requests with efficiency; Identify potentially unusual, suspicious or fraudulent transactions and refer these to the Compliance department; Organize document translations in English when necessary; General Administrative duties;

CANDIDATE PROFILE: Excellent Customer Service Skills; Familiarity with payment methods; Familiarity with the Financial markets will be an advantage; Experience with KYC and AML procedures; Attention to detail & high level of accuracy; Good verbal and communication skills

Listing Date: July 04, 2019

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