About the Role:

As the Food and Beverage Manager, you will lead the Restaurant team on a day-to-day basis as well as working with the Owners in developing longer term strategies to improve operations, customer experience and financial results. HACCP essential.

Your operational departments will include the Restaurant, Cafe, and Bar.

Key Responsibilities:

• Full responsibility for the daily operations of the Restaurant, Cafe, and Bar. You will succeed at this through working in the venue to ensure you fully understand the operational requirements, can identify daily opportunities for improvement and lead by example in service quality and processes.
• Daily review & adaption of rosters to reflect business levels.
• Providing leadership and mentoring of the hospitality team, front and back of house, fostering a culture of excellence and teamwork.
• Collaborate with the department heads and marketing teams to develop a calendar of events, that drives customer visitation and satisfaction
• Ensure compliance with all licensing, safety, and regulatory requirements.

Requirements:

• Flexibility to work evenings, weekends, and holidays – this is a hands-on role with the expectation to be in and around during its busiest services.
• Experience in hospitality management, within the resort sector.
• Strong leadership skills with a record of building and motivating teams.
• Excellent time management skills.
• Exceptional communication and focused on delivering outstanding customer service.
• The ability to analyse results, identify opportunities, and drive measurable improvements.

About Us:

South Pacific Memories is a fun and supportive environment with a focus on innovation and improving the customer service experience. It's a boutique resort near Port Vila with a private beach, and attracts a diverse customer clientele from holiday makers to locals. Enjoy alfresco dining, high quality, and great value meals in our family friendly dining garden. 

Applications Closing Day:

Applications close on Friday, 20 September 2024.

How to apply:

Applications for this role must be submitted online by uploading the resume and cover letter below.

Do NOT email your application. Applications received via email won't be considered.